FAQ

15 to 20 minutes. Remove them and pat the leftover serum into your skin.

As often as you like. Use a pair every morning, or before big days, events and video calls.

Right after your first 15-minute session: visibly less puffy, brighter and more hydrated under-eyes.

Use them before makeup. Pat in the leftover serum, let it absorb for a minute, then apply concealer.

They are designed for the delicate under-eye area. With very sensitive skin, try one patch on a small area first.

Close the lid tightly after use and store in a cool, dry place. For an extra cooling effect, keep it in the fridge.

30 pairs (60 patches) plus a spatula.

US orders ship free, are processed within 1 to 2 business days and arrive 3 to 7 business days after shipping. Express ($9.95) arrives 2 to 3 business days after shipping.

Yes. International shipping is $9.95 and takes 7 to 14 business days after your order ships. Any customs duties or import taxes are paid by the recipient.

Email support@shopparkeofficial.com as soon as possible. If your order has not shipped yet, we will gladly update or cancel it.

Try your patches for 30 days. If you are not completely happy, email us within 30 days of delivery for a full refund, even if the jar is opened.

Parke is our online store, and Syntra Care is our line of hydrogel eye patches. Every order is sold and supported by Parke, operated by Clothing Dominque Williams LLC. Questions? Email support@shopparkeofficial.com.

No. You can buy any product on its own as a one-time purchase, without a membership and without any recurring charges. Joining Parke VIP Club is optional and only happens if you check the box at checkout.

Parke VIP Club is our optional membership program. You join only if you check the Parke VIP Club box at checkout, which is unchecked by default. Members get early access to new releases and priority customer support. The first membership charge of $17.99 is paid at checkout with your order, then it is $17.99 every 30 days until you cancel. Read the full VIP Membership Terms.

Only if you choose to join. If you check the Parke VIP Club box at checkout, you pay the first $17.99 at checkout with that order, and after that you are charged $17.99 every 30 days until you cancel. If you do not join, you only pay for your order, with no recurring charges.

In one click at cancel.shopparkeofficial.com, or by emailing support@shopparkeofficial.com. After you cancel, no further charges are made and your current membership period stays active until it ends.