Refund policy

Parke offers a 30-day money-back guarantee on all orders.

Eligibility

You may request a full refund within 30 days of the delivery date. Opened and unopened products are both eligible.

How to request a refund

Email support@shopparkeofficial.com with your order number and the reason for your request. We will confirm your refund within 2 business days. You do not need to send the product back, so there are no return shipping costs and no restocking fees.

Refund method

Approved refunds are issued to the original payment method. Depending on your bank or card issuer, it may take 5 to 10 business days for the refund to appear.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with a photo of the item and we will send a free replacement or issue a full refund.

Cancellations

Orders can be cancelled free of charge before they ship. Once an order has shipped, the 30-day money-back guarantee applies.

Parke VIP Club membership charges

If you chose to join Parke VIP Club at checkout, your membership is $17.99, paid at checkout with that order, then $17.99 every 30 days until you cancel. Orders placed without joining have no membership charges. If you were charged a membership fee and have not used any member benefits since that charge, email support@shopparkeofficial.com within 30 days of the charge and we will refund that charge in full to your original payment method.

You can cancel your membership at any time, in one click at cancel.shopparkeofficial.com or by email. After you cancel, no further charges are made and your current membership period stays active until it ends. See our VIP Membership Terms for full details.

Contact

Clothing Dominque Williams LLC (Parke), 2222 Sweetwater Blvd, Sugar Land, TX 77479, United States. Email: support@shopparkeofficial.com. Phone: +1 (929) 810-0116